Activist Service Aspects Overview+
In current business global environment all industries including product (goods) based industries have also turned their focus in servicing aspect to acquire and retain Client & Customer. Our Quality Management system has been designed to ensure best quality education and overall services to our students, prospective students, clients and other associates.
Dedicated Student Service Department-SSD, SREs, SRMs:
Student Service & Relationship Management is of utmost importance thus ICMind has dedicated:
Student Service Department [SSD] consisting of
Student Relationship Managers [SRMs]
Student Relationship Executives [SREs]
SSD-Fastest Delivery of Welcome Kit:
Once Enrollment done with ICMind, We ensure that the students enrolled is well equipped with detail information to carry out entire program smoothly. Student shall receive
Fees Receipt Confirmations Email-From accounts department
Documents received Confirmation from Admission Department
Fees Clearance received from accounts department within one day of transaction reflected in ICMind Bank accounts.
Registration Reference Number, Welcome Email / SMS within 1~2 days from the date of receipt of clearance reflected in accounts.
ID card within 15-30 working days from the date of issue of welcome email.
Admission Confirmation letter within 15-30 working days from the date of issue of welcome email.
Study Material (semester-wise) within 15-30 working days from the date of receipt of complete fees clearance & receipt of your entire set of documents.
Web-support services shall be activated after minimum 01 to 03 months from the date of issue of study material
Professors - Education Support - Fastest Response to Queries:
ICMind Professors / Faculty are World class. We have professors from different background having huge experience in Teaching along-with Industrial experience. You can utilize our web support services without payment of any extra fees.
To ensure clear understanding of all concepts of management, we do provide with very strong web support facility to our students. You shall receive detailed reply on the subject from our panel of co-professors.
We have faculty on the permanent as well as on the visiting basis. Our faculty comes from different background – who are holding experienced in various industries as well as in the profession of teaching. We are associating with professors & Alumni’s of many top level B-schools / Institutes. We have a team of World-class faculty associated with us. We have common panel of faculties for our courses, who provides web support, set the question papers and correct the answer sheets as well.
-Education Support / Web Support Dept
Fastest Processing of Results, Certificates & Cross Verification:
With huge amount of enrollments generally for many reputed organizations, it is a really time consuming factor to evaluate papers and issue of certificates. At ICMind though we have huge enrollments every year still we are able to meet the expectations of students to evaluate and issue certificates within the industry benchmark time frame. This has been possible due to efficient working from dedicated team of professors. Results get declared within not more than 02 months from the date of receipt of answer papers. Certificates are issued only after successfully completion of entire course.
-ICMind Education-Exam Evaluation Department